若是登入FreshDesk 頁面填寫工單，附件上傳有2MB限制，
若是寄信至support@openfind.com.tw 為15MB上限。
By default, Freshdesk lets you send and receive emails with an attachment size limit of 15MB/conversation.
In the case of incoming emails alone, we allow upto 20MB of attachments to come through.
The content of the email (excluding attachments) also has a 15 MB limit per conversation.